If you’re running a business and don’t know anything about Social Media, first, who are you? How can that be? Second, don’t be fooled into thinking you can “get by” with little-to-no budget for content, strategies, and social CRM. It’s a big job, and you will fail faster than you will succeed. And failing is sticky in social networks. What’s your reputation worth?
The high cost of interracting with customers online
Filed under Brand Storytelling, Social Media, social strategist